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Job Category

Job Title: Clerical Aide
Date Posted: 06/19/2014
Location: Bronx, New York
Division: Greater New York
Department: Franklin Women's Shelter
Category: Administrative

General Summary:

Clerical Aide at the Franklin Women’s Triage and Referral Shelter. This is a 200-bed facility located at 1122 Franklin Avenue. The Clerical Aide provides administrative support to the Program Director and Office Manager. 


  • The Clerical Aide is responsible for typing correspondence as directed by the Program Director.

  • The Clerical Aide will assist the Office Manager in maintaining the filing system related to the Administrative Department.

  • The Clerical Aide will be responsible for the token Economy program and assist the Office Manager in the Stipend Program for the residents.

  • Receive incoming mail and deliver to the appropriate staff or resident.

  • Receive incoming calls, record messages and refer to appropriate staff member.

  • Does not abuse sick time or personal days

  • Consistently reports to work on time and is ready to begin work at the start of the shift

  • Always provides proper notification when late absent.

  • Demonstrates reliability when on-call.

  • Available to work overtime when necessary (Only non-Exempt employees).

  • Demonstrates the ability to recognize priorities in organization of workflow.

  • Able to perform duties independently, with minimal need of direct supervision.

  • Maintains the confidentiality of clients, shelter/program, agency and or The Salvation Army

  • Reports to work well groomed and in compliance with dress code.

  • Wears I.D. badge while on duty.

  • Demonstrates the ability to interact in a positive and helpful manner with clients, visitors, contract staff, volunteers and co-workers.

  • Reflects commitment to building a supportive work environment and maintains a positive attitude at the work place and towards job.

  • Projects a good image in dealing with the public and clients.

  • Is willing to make an extra effort to help build a quality and caring shelter/program




  • High School Diploma or GED required.

  • 1 to 2 years of clerical or administrative experience

  • Basic knowledge of Microsoft Word and Excel

  • Excellent verbal and written Skills

Anyone interested in applying should send their resume to Fulinia Williams at:

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