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Job Title: Assitant Director Information Technology
Date Posted: 08/07/2014
Location: New York , New York
Division: Greater New York
Department: DHQ
Category: Information Technology
Description:

Responsibilities:




  • Manage server and network administration team

  • Oversee network administration, server maintenance and telecom services

  • Oversee Lotus Notes administration, firewall and other systems such as Kaseya and any others as deemed necessary

  • Ensure the resolution of issues resulting from help desk support and timely ticket updates and closure by staff

  • Interact with Territorial IT on behalf of GNY IT when resolving tickets needing their help

  • Handles emergencies as they arise on a 24-hour basis


Requirements:

Qualifications:




  • Three plus years of experience leading an IT Department or personnel (BS Degree in Business or Computer Science area is a plus).

  • Experience with Lotus Notes Administration; Windows Server Administration and VMWare. Certification is a plus.

  • Broad knowledge of IT best practices. Working understanding of Not-for-Profit environment is a plus.

  • Experience in building relationships with internal customers and external providers.

  • Excellent written and oral communication skills and ability to discreetly handle delicate issues as they arise.



Anyone interested in applying for this position should send their resume to Marlene Bailey-Graham at Marlene.Bailey@use.salvationarmy.org


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