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Job Title: Director of Operations
Date Posted: 08/21/2014
Location: Queens, New York
Division: Greater New York
Department: Family Shelters
Category: Social Work

General Summary:

The Director of Operations is the operational officer and administrator over all direct care services provided across all family homeless shelters.  The Director of Operations is responsible for ensuring that all family shelters are operated in a structured, safe, courteous, and respectful manner in accordance with DHS Part 900 regulations, New York State Social Services, OTDA and NYC DHS contracted agreement.  The Director of Operations ensures the shelters provide supportive, nurturing and appropriate services for all children residing in all family shelters.  The Director of Operations ensures that proper boundaries are established between all staff and clientele and that all inhabitants of the family shelters understand the expectations that are inherent when working and/or residing within a Salvation Army operated family shelter. This director also conducts incident investigations.



  • Masters degree in Social Work and/or a related field with emphasis in management, administration and/or training is desired.

  • At least five years of progressive management experience within a social service or residential setting is strongly preferred.

  • Experience working with the homeless population and/or working with clients pursing independence and self sufficiency outcomes is preferred.

Anyone interested in applying for thi spositin should send their resume to:      Bob Reel Jr. at

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